filters
state:
Show
city:
Show
product:
Show
Had new Zerena hearing aids fitted Friday cost £2300 and stopped working today Saturday checked wax filters and changed batteries still not working. Tried what it said in instruction booklet nothing seems to work. Cannot return them until 12th January when I am booked...
Read more
Anonymous
J H Pascoe

The hearing aids have been sent back and I have written to claim a refund, will keep you posted.

1.8
I didn't like
  • Product lasted one day and failed to work
#1149734
Reply to reviews
I have had the Bernafon hearing aids from CostCo for about 3 years. I am long time user of hearing aids. Original sound gate streamer that came with it stopped working in about two years. That was lucky as the 3.1 has better quality of sound. I have not had trouble...
Read more
Anonymous
Anne

I gotta say after wearing Siemens Pure for many years, tried the Re Sound to no avail. Then I had the opportunity to try Bernafon Zerena 9 with streaming. Amazing differenc...

#1149026
Reply to reviews
To use my phone each day I am required to do a reset and pair. Any time I am out of range or I shut off overnight I am required to do the reset and repair. My phone shows the hearing aids still paired but the hearing aids do not automatically reconnect. I can adjust...
Read more
3.5
I liked
  • Hearing qualith
I didn't like
  • Will not automatically repair
#1136128
Reply to reviews
I'm having to go get my third Soundgate3 for my Bernafon hearings aids in only two years because the connection between the neckstrap antenae and the box wears out. Everytime I move the sound cuts out. The first Soundgate lasted 6 months before the connection started...
Read more
Anonymous
Mike

Mine did that since day 1. I finally took a small zip strap and used it to pull the cables closer together where they fasten into the unit. Just a little pressure takes care o...

5.0
I liked
  • Hearing aids are great
#1039621
Reply to reviews
I have the Soundgate, just as I had a streamer with the previous Oticon hearing aides. Something, most likely the Soundgate, is dropping calls in and out of BT mode so I have to hold the phone to my ear as a hedge against the call dropping out. Very inconvenient. Same...
Read more
Anonymous
Anonymous

I had a similar issue with Bluetooth connection - worked for music, but dropping during calls to the point where it was unusable (using Iphone 5S). Seemed to be related to n...

Anonymous
Anonymous

ChuckI have the exact same problem with my Soundgate 3 and my IPhone 7 plus. BT cuts in and out at will during calls but not while listening to music. Really annoying. I have ...

3.8
#850464
Reply to reviews
Purchased a pair of Bernafon-Verite from Costco over 5 years ago and I'm still happy with them. Batteries last about a week, and I replace the speaker dome, free from Costco, approximately every two to three weeks. In my 5+ years, I have never had a "dome" come off in...
Read more
Anonymous
Dianne

My bernafon aides repeatedly beep to say new batteries are flat and they don't seem to be 'working' consistently... Sound seems to come and go. They are four years old!

5.0
I liked
  • Comfort and quality
#843886
Reply to reviews
The tip/dome for these hearing aides will come off upon removal from the ear and lodge inside the ear canal. This is very dangerous as the tip dome must be removed at a doctor's office right away. Your instruction book states that if the dome/tip comes off (and it...
Read more
Anonymous
Anonymous

My domes come off all the time also. The people at Costco are very nice about removing them from within the ear, but gong to Costco every time one comes off is a pain. Has a...

Anonymous
HenryD

I also had a dome come off and had to go to emergency in hospital. The practitioner at Costco was demonstrating how the come comes off for replacement and then placed the same...

#820821
Reply to reviews
I like my Bernafon HA's very much and have paired my Soundgate with my iPhone 5s and iPad - both of which have improved the quality of my life considerably. I did struggle with the first two neck antenna's but finally discovered the shorter ones work better and last...
Read more
#706103
Reply to reviews
After being fitted with Bernafon hearing aid all I could say was save your money and buy a real name brand hearing aid like a Siemens or a Widex or Oticon. I owned Siemens and Widex hearing aids neither of them gave me any problems but I tried to save myself some money...
Read more
Anonymous
Anonymous

You are obviously a self-absorbed ***.

#614027
Reply to reviews
I have the Chronos 9 from Costco. The Chronos 9 hear are a great hearing aids. I am having a problem with the ear piece/ear domes . The 4 millimeter ear domes are too small. I do not hear correctly. The 6 millimeter domes are too lager. The 6 millimeter ear domes...
Read more
Anonymous
Anonymous

Step up and buy the molds and quitcomplaining

Anonymous
Poorthing

You are not limited to doms made by by bernafon or any other manufacturer. I have been wearing aids for years and have successfully used various manufacturers doms of differen...

#548505
Reply to reviews