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I have the Chronos 9 from Costco. The Chronos 9 hear are a great hearing aids.

I am having a problem with the ear piece/ear domes . The 4 millimeter ear domes are too small. I do not hear correctly. The 6 millimeter domes are too lager.

The 6 millimeter ear domes HURT my ears but hear better. I have talked to three ear aid specialist a Costco & no help. I need a 5 millimeter ear domes. I do not want custom ear molds.

I had a trail pair of Oticon Hearing Aids. There was no problem with the ear domes. The Oticon Hear Aid specialist gave me a pair double dome ear domes because I was afraid for feed back. Bernafon has no 5mm ear domes.

the ear domes are as important as the hear aid for proper hearing. Bernafon is no help solving this problem

Reason of review: Poor customer service.

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Guest

Step up and buy the molds and quit

complaining

Guest

You are not limited to doms made by by bernafon or any other manufacturer. I have been wearing aids for years and have successfully used various manufacturers doms of different design and sizes.

I too have small ear canals and I know what your up against. I currently use doms made by unitron and Phonak with good results.

I also modify my doms by trimming them down a little using nail clippers. Works like a champ to reduce the size a little and increase comfort as well as forming a better seal.

Good Luck and God Bless,

Jim Butler

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